Returns or exchanges will be accepted within 30 days of the date purchased with proof of purchase. All items must be unused, clean, and smelling new. All packaging must still be intact.
Climbing Equipment Return Policy
For liability reasons and your personal safety, we cannot accept returns on any climbing hardware, ropes or slings at any time (excluding warranty situations or shipping errors). Chiang Mai Rock Climbing Advenrures will only accept returns on harnesses, hemets, and shoes if tried on but never used. If you tie in, it's yours. harnesses, helmets and shoes must be returned in new condition with all tags and packaging.